Goodwill Industries of the Southern Piedmont

Non-profit organization

  • 4

    on Google

  • 83

    Reviews

  • 5301 Wilkinson Blvd, Charlotte, NC 28208, United States

  • Monday - Friday:

    8 AM to 4:30 PM

  • Saturday:

    Closed

  • Sunday:

    Closed

  • Visit Website+1 704-372-3434

  • Review Summary:

    With a rating of 3.9 out of 5 from 83 reviews, this store offers a solid thrift shopping experience, though some customers noted areas for improvement in organization. The sentiment is mixed, suggesting a reliable but not exceptional experience, with shoppers encouraged to look for unique finds.

  • Best For:

    Budget-conscious shoppers looking for a variety of pre-owned items and unique finds.

  • Best Shopping Times:

    Weekdays during opening hours are recommended for a quieter shopping experience, as weekends are closed.

  • Store Neighborhood:

    The store is located in a bustling area of Charlotte, North Carolina, with easy access to public transportation and ample parking. The neighborhood is generally considered safe during the day, with nearby businesses including cafes and retail shops that attract a diverse crowd.

  • Reseller Notes:

    Reseller-friendly: Yes. The store offers a good variety of items at low prices, making it a viable option for resellers. Regular restocking is likely, given the store's operational hours, and competition from other resellers is moderate.

  • Areas Needed For Improvement:

    Improving organization and layout could enhance the shopping experience, as some customers noted cluttered aisles.

  • Standout Features:

    Wide selection of clothing, strong community support, and accessible facilities.

  • Other Thrift Stores Nearby

    Salvation Army (3 miles), Habitat for Humanity ReStore (4 miles), Thrift City (5 miles)

  • Overall Score

    7

  • Name Brand Selection

    6

Top Ratings

  • Fresh Restock

    6

  • Qualilty

    4

  • Reseller Competition

    6

  • Shoe Selection

    7

  • Price

    8

  • Books & Media

    6

  • Accessibility Rating

    9

  • Electronic Selection

    5

  • Organization

    6

  • Vintage Finds

    5

  • Furniture Quality

    6

  • Neighborhood Safety

    7

  • Customer Service

    7

  • Underpriced Items

    7

** About these ratings: Our category scores (1–10) are generated from a blend of public review data, store information, and neighborhood context, with the store’s Google rating and total review count serving as the baseline. Where details are missing, we use conservative, evidence‑based estimates—Quality (reported 1–5) is normalized to a 10‑point scale. The Thrift Map Rating aggregates categories using the following weights: Inventory Selection (20%), Quality (20%), Pricing (15%), Customer Service (15%), Organization (10%), Store Atmosphere (10%), Accessibility Rating (5%), Neighborhood Safety (5%); results are rounded to one decimal. These scores are informational, may not reflect current conditions, and are not endorsed by or affiliated with the listed businesses. Spot an error? Please let us know so we can review and update.